We have developed and implemented policies and procedures for the protection of personal information. We readily make available upon request specific information about our policies and practices relating to the management of personal information.
Unless implied or otherwise inappropriate, we obtain your consent to the collection, use or disclosure of personal information.
3. Individual Access
On request we will inform you, within a reasonable time and at minimal or no cost to you, of the existence, use, and disclosure of your personal information and give you access to that information.
Where any inaccuracy of personal information is found, we promptly amend the information as required.
4. Identifying Purposes
At or before the time personal information is collected, we identify the purposes for which such information is collected. We collect only information which is necessary for the purposes that have been identified.
If we need to use your personal information for a purpose not previously identified by us, we obtain your consent before doing so, unless otherwise required by law.
We keep your personal information as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used, but we do not routinely update personal information, except to the extent necessary to fulfil the purposes for which the information was collected.
6. Limiting Use, Disclosure, and Retention
We do not use or disclose personal information for purposes other than those for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfil those purposes or required by law.
We protect personal information using security safeguards appropriate to the sensitivity of the information, this includes protection against loss or theft, unauthorized access, disclosure, copying, use, or modification.
Upon request, we will readily make available specific information about our policies and practices relating to the management of personal information.
9. Challenging Compliance
We have procedures in place to receive and respond to complaints or inquiries about our policies and practices relating to the handling of personal information, and on request, will inform you of the relevant complaint procedures.
We investigate all complaints. If a complaint is found to be justified, we take appropriate measures to rectify the matter.